Quick Tip: Quick Assist, free remote control tool in Windows

Did you know that Windows 10 came with a free remote control tool called Quick Assist?

Quick Assist is an app in Windows 10 that enables you to receive or provide assistance over a remote connection.

Here’s a video about it:

https://www.microsoft.com/en-us/videoplayer/embed/RE4FyMn?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us

Give assistance

Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you’re helping. When they’ve entered it, select either Take full control or View screen. Select Continue and wait for the person you’re helping to allow the connection.

Get assistance

Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). In the Code from assistant box, enter the 6-digit code you were given, and select Share screen. Wait for your helper, then select Allow in the window that displays.

Quick Assist is installed by default on Windows clients, but is not available on Windows Server 2008 R2 servers. The name of the tool differs depending on Windows language; a search for “Quick Assist” in the Start menu will locate the tool regardless of the language settings.